All orders received by 3pm Monday to Friday are despatched for next working day delivery, either via carrier or first class post - unless otherwise advised. Orders placed after 3pm on Friday or on Saturday or Sunday will be despatched on the Monday. Please note orders are not shipped on Bank Holidays but on the following working day.
Saturday delivery is available at an extra cost, please contact us for a quotation.
Please note that you must inspect your order before signing for it.
Your signature is your confirmation that you have received your consignment in perfect condition. In the unlikely event that your goods are damaged, please refuse delivery and mark the consignment note accordingly.
All missing, damaged or late delivered goods must be reported to us within 24 hours of delivery.
Postage and Packing
For delivery on the U.K. mainland:
For delivery to Northern Ireland, Isle of Man, Isle of Wight, Scottish Highlands or Europe please call for a quote.
Please Note: Due to the transport regulations some water treatment products are not available via mail order to Northern Ireland. Please call to discuss your requirements.
Returned Goods Policy
It is All Swim’s aim that you are completely satisfied with your purchases. If, however, you do not require a product, simply return it within 30 days of delivery unused in its original packaging together with your receipt, with all parts and any manuals originally supplied and we will give you a full refund (excluding any carriage charge). However, we regret that special order items and non-stocked items cannot be refunded.
We offer a variety of installation options on all swimming pools, swim spas, hot tubs and swimming pool liners.
Why not take the hassle out of your project and let us visit your premises, take the necessary measurements and return to install your equipment.
Contact us for more information.
Your most commonly asked questions answered.Swimming Pool Troubleshooting
How to solve common problems with your pool.Looking After Your Pool and Hot Tubs
How to keep your pools and hot tubs in top condition.
"Big thanks to Jane and her team. Just completed my first ever DIY pool! I’m quite surprised how straightforward it can be if you use the right people."
"What a wonderful team and fantastic service from start to finish! All Swim have supplied me with a beautiful tub at a fantastic price."
"Very helpful and provided a quick service without limiting quality. Much appreciated and highly recommend for any pool related purchases."
"Get everything from here, good displays and very knowledgeable as been doing it for a long time."
"All Swim have once again provided first rate customer service throughout a large pool project in Surrey. I would without hesitation recommend them."
I have been a customer of All swim for over 8 years now, and have been back for for many different reasons. I would definitely recommend using them."
Bought a fantastic hot tub from these just over three months ago now. The support and help they have offered along the way has been truly awesome."
Fantastic show room with very helpful staff. We bought a hot tub from them, we had a great deal and very helpful after sales service.
"I just want to say what a fantastic service. Ordered late Tuesday, goods arrived beautifully packaged Thursday. Well done and thank you."
"The service and advice from everyone at All Swim has been fantastic, highly recommend this company. Thank you for everything."
"Thank you for the very quick delivery on the items ordered only yesterday the shock treatment already in the pool all in less than 24 Hrs."
"A professional company, well run and well managed and at home dealing with professionals or those starting off in the pool/spa life."
"We have been customers of All Swim for over 12 years and have always had lots of help and support from them."
"I would have no hesitation in recommending your company to anyone wishing to have a pool constructed."
"I am really impressed by all aspects of our current business dealings."
"We always receive a brilliant personal service and we always have service with a smile!"
"Bought our tub in the summer, superb service from all staff at All Swim. Nothing was too much trouble."
"We are over the moon with our Catalina Hot Tub, we received the best advice and what a friendly service."
"I am very pleased with the service I receive from All Swim, good sound advice and very professional."
"I have had so many years of excellent service I will continue to buy my supplies from All Swim."
"I have no hesitation in recommending your company, All Swim make it easy and painless."
Jason Davis, Blackwood
Jess L, South Wales
Tom, South Wales
Eveline Jones, South Wales
Dave Williams, South Wales
Chris McHale, Surrey
Julie Hann, Cardiff
Shaun Connolly, Newport
Allun Thomas, Bridgend
Laurence Jenkins, Cornwall
Tina Cowdery, Porthcawl
T Fox, Devon
Marc Adams Jones, Cardiff
Chris and Paul Westwood, Brecon
Bill Bennett, Formby
Peter Lane, Bristol
Mr & Mrs Yates, Cardiff
Miss O'Donnell, Merthyr Tydfil
Mr & Mrs Harris, Newport
Mr R Andrew, Gloucester
Mr Wetters, Manchester
Mr Gaukroger, Hereford
Our 2021 Swimming Pools, Swim Spas, Hot Tubs and Accessories catalogue is now available for all our customers. Register today for your FREE copy. Call 02920 705059 or click here.
Our showroom here in Cardiff is simply packed with industry leading brands so if you're looking to buy hot tubs, swim spas or maybe a swimming pool and jacuzzi, All Swim is a great place to start! Hot tubs are becoming an ever more popular addition to UK homes and making the right choice for you and your family has never been more important. All Swim offers the very best advice on buying hot tubs and our range of Caldera Spas and Fantasy Spas won't disappoint. Made by Watkins Wellness, the world's leading supplier of hot tubs with over a million sales to date, you can rest assured you're buying the very best quality hot tub for you and your family. We also offer a range of flexible hot tub finance packages to help you spread the cost of buying your chosen hot tub!
We also understand that looking after water in hot tubs can be a daunting prospect, particularly if you're buying for the first time. That's why we offer free, ongoing support and advice to every customer on looking after hot tubs and our friendly, knowledgeable sales staff are always happy to help. If you need help with hot tub chemicals simply visit our Cardiff showroom or order online for next working day delivery.
So why buy hot tubs from All Swim? Well, we look after our customers through the whole process, from hot tub purchase to installation. We're also a family run business with years of experience so there isn't much we don't know about hot tubs! We like to recommend on individual customer needs, not on sales targets so you won't feel pressured into making that important decision and our hot tubs are built to last, not to price so you can enjoy years of trouble free hot tub use.
All Swim are also specialist suppliers of DIY (self build) in-ground swimming pool kits and have years of experience that you can rely on to give you the best advice and after sales service. Whether you are considering a concrete inground pool, a fibreglass one piece inground pool, an above ground swimming pool, or one of our inground liner pool kits, All Swim support staff are there to give help and advice every step of the way. Haven't got the space for a DIY swimming pool? Why not take a look at our superb range of Endless Pools swim spas, incredible swim in place technology and aquatic fitness systems for novice swimmers and runners to triathletes and ironman contenders.
Our Cardiff based showroom is within easy reach of other South Wales towns such as Swansea, Bridgend, Cowbridge, Llanelli, Barry, Newport, Cwmbran and even Bristol but we deliver throughout the UK.
For further advice and guidance on all aspects of in-ground swimming pool kits, please call us on 02920 705059 or refer to our Help & Support section.
All Swim is authorised and regulated by the Financial Conduct Authority.
All Swim Ltd is a credit broker and not the lender, and only offers credit products from Hitachi Personal Finance, a division of Hitachi Capital (UK) PLC authorised and regulated by the Financial Conduct Authority. Registered in Cardiff no. 1630491. Registered office: Hitachi Capital House, Thorpe Road, Staines-upon-Thames, Surrey, TW18 3HP.