What to Expect When You Buy a Caldera Hot Tub from All Swim – Site Visits, Installation & Expert Advice Across South Wales

Thursday, 19 June 2025 | Hot Tubs & Ice Baths

Buying a hot tub is an exciting investment in your health, wellbeing and home – but it can also feel like a big decision. At All Swim, we make the process simple, personal, and stress-free with expert advice and support every step of the way.

As a WhatSpa? and WhatSwimSpa? Professional-accredited retailer based in Cardiff, we’ve helped families all over South Wales – from Chepstow to Cardigan, Swansea to Brecon, Newport to Haverfordwest – choose the perfect Caldera Spas hot tub and get it installed with confidence.

Here’s What You Can Expect When You Choose All Swim:

Step 1: Personalised Advice – In-Store or at Home

Not sure which hot tub is right for you? Whether you’re comparing sizes, looking for something energy-efficient or deciding between lounge or open seating, our team is here to help.

You’re welcome to visit our Cardiff showroom to see the hot tubs in person, chat with our friendly team, and even book a wet test. Or if you prefer, we’ll come to you with a free, no-obligation site visit.

During a site visit, we’ll:

Measure your space
Assess access for delivery
Advise on positioning, ground prep and electrics
Recommend the most suitable models for your garden and lifestyle

Our goal is to make sure everything is planned properly – so installation day is smooth and stress-free.

Step 2: Helping You Choose the Right Caldera Spa

All Swim is proud to be South Wales’ most experienced Caldera Spas retailer. With a wide range of models from the Utopia®, Paradise® and Vacanza® Series, we’ll help you find the perfect match for your space and needs.

Want advanced hydrotherapy? We’ll show you Caldera’s Circuit Therapy system with powerful, targeted jets.

Concerned about energy use? Caldera’s FibreCor® insulation keeps heat in and running costs low.

Short on space? Compact models like the Ravello still deliver luxury and performance in a smaller footprint.

Once you’ve chosen your hot tub, we’ll guide you through the order process – including finance options like 0% interest-free credit on selected models. (All finance is subject to status)

Step 3: Delivery, Positioning & Commissioning – All Handled by Us

We don’t just sell hot tubs – we deliver, position, and commission them too. Our experienced in-house team will handle every part of the setup, including:

Coordinating crane hire (please note this would incur extra costs, if required)
Placing the hot tub exactly where you want it
Connecting electrics – our installers are also qualified eletricians!
Filling, testing, and giving you a full handover on using your new spa

We work across South Wales and are often delivering hot tubs in Cardiff, Newport, Swansea, Carmarthen, Brecon, and beyond – so you’re always within our service area.

Step 4: Ongoing Support & Aftercare

We’re always just a call away. Our team offers expert guidance on water care, maintenance and general use – plus we stock a full range of chemicals, filters, and accessories both in-store and online.

Ready to Start Your Caldera Journey?

📍 Visit our Cardiff showroom to see our hot tubs in person – with 7+ models on display and wet testing available.

📅 Or book your free no-obligation site visit anywhere in South Wales to explore your options at home.

📞 Call 029 2070 5059 or Contact Us

All Swim – Helping South Wales Relax Since 1972

Whether you're in Cardiff, Newport, Swansea, Carmarthenshire, Pembrokeshire, Brecon Beacons or the surrounding areas, All Swim is here to make buying a hot tub easy, enjoyable, and tailored to you.

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