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“I just wanted to thank you and your company for all the help and support you have given us with this pool project, we certainly could not have achieved such a professional and fantastic build for our client without this help and support.
You and your team have always been on hand to assist us with any queries we have had, provide the information to us as requested, advise on the best possible solutions and materials to be used. I would have no hesitation in recommending your company to anyone wishing to have a pool constructed. We will certainly be using you again on our next pool project.”
Kind regards, Bill
“We have been customers of All Swim for over 12 years and have always had lots of help and support from them. The journey you embark upon when you first decide to have your own swimming pool can feel like a daunting one, but with the support from All Swim made it seem possible, indeed with their technical support and guidance the project was soon well on the way.
Our indoor pool is now 11 years old and after constant use from our children and now grand children we are refurbishing the pool, so we are still benefitting from the help and advice from All Swim.”
Chris and Paul
“Both in my professional capacity as an Environmental Health Practitioner and also as a customer I have found staff and management at All Swim to be consummate professionals.
As a customer I found that I and my wife were offered sound advice and structured information with excellent guidance in the choosing of our hot tub. This came in the professional terms as well as staff offering their own personal experience of the “hot tub” experience. Information relating to the purchase, finance offers, delivery, installation and the continuing maintenance of water quality was provided in easy to understand terms.
In my professional capacity I found the company offered an excellent training on the pool plant operator training course I attended. The hand on /class room balance was excellent and the manner in which the information was delivered in a manner that allowed participants of all levels to understand the good operation of a pool.
A professional company, well run and well managed and at home dealing with professionals or those starting off in the pool/spa life. I would recommend All Swim to my friends and my professional colleagues. “
“Hi Jane & Andrew
I believe in giving credit where credit is due; Roger and Matt did a great job fitting the Roldeck cover yesterday and it was a pleasure to meet two professional, cheerful and helpful tradesmen.
The cover looks great and operates so quietly that it no longer alerts the dogs to “pool time” (one of our young Jack Russell’s who is a semi-invalid loves to catch rubber cubes thrown for her as part of her on-going therapy).
I am really impressed by all aspects of our current business dealings.
Keep up the good work.
"Having bought a house with an indoor swimming pool and having two three hour sessions with “pool experts” as to how to look after the pool, I found myself with a pool beginning to turn green and paying an absolute fortune for chemicals supposed to address all my problems. How lucky was I that Jane Veysey answered the phone at All Swim when I was enquiring specifically about the chemical to support my “chlorine free” system which after many phone calls to other suppliers, all charged the same extortionate amount. Jane knew exactly what I was talking about and explained how they had sourced their own equivalent chemical at a considerably lower price. Having decided that Jane knew what she was talking about, I explained all the problems I was experiencing with my pool. She not only advised me on what I needed to do to rectify the problems but explained why. The proof is that since shortly after that phone call some two years ago I have had a pool with sparkling clear water that is easy to maintain like that, and, I have cut the cost of the chemicals required considerably."
Mr Bryant, Stourbridge
"Having made a substantial investment in the renovation and improvement of our 2nd property, we decided to add an indoor swimming pool! As the property is being let as a holiday home for groups and families it is essential for the pool to have all the specifications necessary to safely accommodate the varying demands of us and our guests. The challenge was to ensure we didn’t just throw money at the project and rely on expensive solutions without thinking about the day to day demands of providing safe bathing conditions. We contacted 4/5 Pool suppliers for assistance and short listed two. Jane at ‘All Swim’ was very prompt in responding to our initial enquiries and visited us on site to help make us aware of some of the considerations before agreeing the size and specification that we were happy with. I was very impressed with her technical knowledge and the patience she had in explaining some of the issues to ensure my understanding before making any decisions. At no time did I feel pressurised with any given scenario and this helped convince me that this was the sort of specialised pool supplier I could deal with for both of my properties. The project has been very successful, primarily using my own labour resources for the preparation and relying on the team at All Swim to provide all the materials, guidance and specialist assistance for the finished product. After sales support has been excellent and I would recommend them to any potential customers."
Mr Parsons, Lydney
"We are over the moon with our Catalina Hot Tub, we received the best advice and what a friendly service we received, nothing was too much trouble! We are 100% happy with everything, thank you Louise for being so helpful and I’m sure we will be seeing you very soon. Thanks again"
Mr & Mrs Harris, Newport
"Bought our tub in the summer, superb service from all staff at All Swim. Nothing was too much trouble. The guys who delivered the tub were just as helpful. Only problem is once you're in the tub relaxing you don't want to get out :)"
Miss O'Donnell, Merthyr Tydfil
"We always receive a brilliant personal service and we always have service with a smile!"
Mr & Mrs Yates, Cardiff
"The building of our pool represented a major investment in both time and money terms, as such, we spent a considerable amount of time discussing options etc. with a number of would-be pool suppliers. All Swim stood an absolute country mile ahead of others for 2 simple reasons: 1. Their advice prior to buying was made so easy to understand in terms of the right kit to buy, the most likely issues we would face during construction and the maintenance requirements once built. and 2. Alan and Jane's continued patience, understanding and support throughout the construction phase and subsequently have been, quite simply, outstanding. Our experience of All Swim leads us to believe that they set a benchmark for customer service that would be nigh on impossible to match, let alone beat. I cannot recommend them highly enough to anyone considering building their own pool"
Mr & Mrs Duffy, Brecon
"I am very pleased with the service I receive from All Swim, good sound advice and very professional - I would not hesitate in recommending them"
Mr R Andrew, Gloucester
"I will certainly use the All Swim web site as I live in Manchester and after a number of years as a customer only actually visited the All Swim showroom recently. I was impressed by the service and Alan's support.
There is no where in my area which offers this type of equipment and as I have had so many years of excellent service I will continue to buy my supplies from All Swim. It is very good to meet people who are committed to the business and offered sound advice without pushing unnecessary products on you."
Mr Wetters, Manchester
"Our 2-year affair with our pool is over due to a house move.
I would like to say a big thank you to you and your team for one of the best purchases I have ever made. Your advice was spot on, delivery of the pool and heat pump exactly when promised, erection was simple [as you said!] and the amount of fun we, and our 5 children, have had in it is indescribable.
I made no secret of my scepticism when we first discussed the concept with you but I was wrong and am totally converted to the idea of a pool in the garden. Unfortunately our new property does not have the room for a pool but we are considering a new hot tub and we will be talking to you. I have no hesitation in recommending your company to anyone thinking of installing a pool, All Swim make it easy and painless.
Thank you for 2 fun years in the garden!"
Mr Gaukroger, Hereford